Privacy Policy

Last Updated: July 25, 2026

New Life Heating & Cooling ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our website. This may include information submitted through our contact or service request forms, such as:

Your name
Phone number
Email address
Address or service location
Information about your heating or cooling needs
Any other information you choose to include in your message

We only collect information that you voluntarily provide to us through our website or that is necessary to respond to your inquiry or provide requested services.

2. How We Use Your Information

We may use the information you provide to:

Respond to your questions and inquiries
Schedule or coordinate HVAC services
Provide estimates or service information
Communicate with you about your requested services
Follow up regarding your inquiry or service request
Improve our website, services, and customer experience
Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website hosting provider, analytics services, or other technologies. This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of your visit
Referring website or webpage

This information may be used to understand how visitors use our website, maintain website security, troubleshoot technical issues, and improve our website and services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and provide a better user experience.

Cookies are small data files stored on your device by your web browser. You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

If third-party services are used on our website, those services may also use cookies or similar technologies according to their own privacy policies.

5. Contact Forms

If you submit information through a contact or service request form on our website, the information you provide may be transmitted to us by email or through our website's form processing system.

We use the information submitted through these forms to respond to your inquiry, schedule services, provide estimates, or otherwise communicate with you regarding your request.

Please do not submit sensitive personal information through our contact forms.

6. Third-Party Services

Our website may use third-party services to help us operate, maintain, analyze, or improve our website and business. These services may include website hosting, website analytics, spam protection, form processing, mapping services, or other tools.

These third-party providers may have access to certain information as necessary to perform services on our behalf. Their use of information is governed by their own privacy policies and terms.

7. Google Services

Our website may use Google services, such as Google Analytics, Google Maps, Google reCAPTCHA, or other Google services.

These services may collect information about your use of our website, including information about your device, browser, IP address, and interactions with the website. Google may use cookies or similar technologies to provide these services.

You can learn more about how Google handles information by reviewing Google's privacy policies and terms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

10. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us using the information provided below.

12. Links to Other Websites

Our website may contain links to third-party websites, including social media platforms or other websites that may be useful to our customers.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

New Life Heating & Cooling
Phone: (847) 650-3170
Email: info@NewLifeHeatingandCooling.com

This Privacy Policy was last updated on July 25, 2026.